Client Experience Advocate - Payroll & HR Solutions

Posted 10 days ago

kaizen labCharlotte (NC)

Payroll and Timekeeping Clerks Payroll Services

SENIORITY

Mid

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About the role

Kaizen Lab Inc. in Charlotte, NC is seeking a Client Advocate to join our rapidly growing team. As a member of our Client Experience Team, you will help Payentry provide excellent service, training, and results to our clients. You will engage with clients, learn our system functionality, and showcase product features to ensure a positive experience across payroll, time & attendance, HR, and related modules.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.