Merchant Services Sales Trainer

Key Responsibilities: Ensure training programs are delivered effectively. Develop, organize, and conduct training for new hires and existing employees. Train employees on credit card processing systems, products, procedures, and company policies. Ensure employees understand payment processing procedures, security requirements, and compliance standards. Monitor trainee performance and provide coaching, feedback, and additional training when needed. Track training progress, attendance, performance, and completion of required training. Work closely with management to identify training needs and performance gaps. Maintain and update training materials, manuals, presentations, and procedures. Evaluate the effectiveness of training programs and recommend improvements. Assist with onboarding and orientation of new employees. Ensure training is consistent across departments and locations. Stay informed about changes to company policies, processing procedures, technology, and industry requirements. Maintain a professional and positive learning environment.

Qualifications: 2+ years of experience in training, supervision, customer service, operations, or a related field. Experience in the credit card processing, payment processing, financial services, banking, or merchant services industry preferred. Previous supervisory or leadership experience preferred. Strong communication and presentation skills. Excellent organizational and time-management abilities. Comfortable working with computer systems. Ability to explain complex processes in a clear and understandable manner. Strong problem-solving and coaching skills. Ability to manage multiple priorities in a fast-paced environment. Professional, dependable, and team-oriented.

Company Description: Consolidated Payment Services -CPS is an industry leader for 25 years that provides payment services for Visa, MasterCard, Discover and American Express to a diversified portfolio of business clients. The company offers leading technology-based applications in payment processing, PIN debit, mobile-based and Ecommerce payment processing and equipment arenas. CPS processes in excess of 1 billion for businesses nationwide and maintains a state-of-the-art merchant processing center. Seeking A Sales Training Supervisor for our Inside Sales Department, we are looking for this individual to join our sales team that is self- motivated to achieve goals and take their career to the next level with an opportunity of a lifetime for growth with a company that rewards its' top performers and offers a family, fun, work hard play hard environment.

Company Description: Consolidated Payment Services -CPS is an industry leader for 25 years that provides payment services for Visa, MasterCard, Discover and American Express to a diversified portfolio of business clients. The company offers leading technology-based applications in payment processing, PIN debit, mobile-based and Ecommerce payment processing and equipment arenas. CPS processes in excess of 1 billion for businesses nationwide and maintains a state-of-the-art merchant processing center. Seeking A Sales Training Supervisor for our Inside Sales Department, we are looking for this individual to join our sales team that is self- motivated to achieve goals and take their career to the next level with an opportunity of a lifetime for growth with a company that rewards its' top performers and offers a family, fun, work hard play hard environment.