VP, Global Public Sector Customer Care & AI Enablement

Posted today

neumoCentreville (VA)

Computer and Information Systems Managers Other General Government Support

SENIORITY

Manager

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About the role

Neumo seeks a visionary Vice President of Customer Care to lead global customer support for public sector clients, driving transformation and centralization across three models into a world-class organization. You will champion support excellence, leverage data analytics, and implement AI-driven tools to improve response and resolution times. With 10+ years in customer service, including senior leadership managing large teams, you will partner with product, sales, and technology to deliver a

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