Customer Service Rep - Work From Home (PT/FT)
amazon workforce staffingHurst (TX)
Customer Service Rep - Work From Home (PT/FT)
Posted today
amazon workforce staffingHurst (TX)
SENIORITY
Junior
About the role
Amazon needs you as a Customer Service Representative (Work From Home) to help their mission of making customers' lives easier. If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, you'll: Act as the first point of contact for customers by answering their queries through phone, chat or email; Resolve a wide variety of customer issues while educating them to resolve issues themselves; Communicate with customers using a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions. Sound like something you can do? Then, come build the future with Amazon!
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.