Customer Service-Respiratory and Sleep

Posted 17 days ago

quipt home medicalFort Thomas (KY)

Customer Service Representatives All Other Outpatient Care Centers

SENIORITY

Mid

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About the role

Customer Service-Respiratory And SleepAs a Customer Service Rep in our Sleep & Respiratory division you who will verify patients' insurance benefits, answer patient questions about CPAP & BIPAP and discuss financial responsibility with patients. As a Customer Service Rep, you must demonstrate that you are capable of educating patients about the importance and benefits of CPAP/BIPAP. The ideal candidate will be an ambitious self-starter with strong communication skills, a positive attitude and who possesses a passion for customer service.

Job Responsibilities And Duties Include: Patient Intake Insurance Verification Educating patients about CPAP/BIPAPS Communicating with patients and doctors' offices Cleaning and testing equipment Work under the Respiratory Therapist to assist with CPAP setups Other duties as assigned

Requirements: Excellent organizational and time management skills Extreme attention to detail is required Must possess exceptional communication and customer service skills Strong Computer skills Team player who is able to multitask Professional appearance and positive attitude are essential! Able to pass a background check

Work Experience: A minimum of 2 years in a healthcare environment preferred. Experience with insurance verification, patient intake and customer service preferred.

Job Type: Full-time

Required education: High school or equivalent

Required experience: Customer Service: 1 year Healthcare: 2 years Respiratory/sleep background a plus, but not required.

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