Strategic Enterprise CSM: Executive Relationships & Growth

Posted 2 days ago

criteriaWest Hollywood (CA)

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel Administrative Management and General Management Consulting Services

SENIORITY

Manager

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About the role

Criteria Corp. is seeking an Enterprise Customer Success Manager to own and nurture relationships with our enterprise-sized customers. You will serve as a trusted advisor to C-suite executives and senior stakeholders, driving measurable business outcomes and ensuring long-term partnership success. You will manage a portfolio of enterprise accounts representing approximately $2.5M in ARR, lead renewal strategies, and coordinate cross-functional resources to maximize value and expansion.

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.