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David Careers

Remote Bilingual Spanish/English Customer Support

Posted today

teleperformance usaNew York (NY)
Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

SALARY

$32,000 - $52,000 per year

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About the role

Teleperformance USA is seeking a Customer Support Specialist to serve as a primary contact for clients, handling inbound and outbound communications with professionalism and accuracy. You will use web-based tools to resolve inquiries and ensure a seamless customer experience in a high-velocity environment. The role emphasizes active listening, careful handling of confidential information, and escalation when needed, with a focus on resolving issues on the first contact whenever possible.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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