Regional Operations Coordinator Supervisor (Michigan)

Regional Operations Coordinator Supervisor To provide day-to-day assistance to the Regional Field Sales Director and assigned Territory Leaders. The ROCS will also provide operations to support the field force and be the bridge to the Home Office Team, when necessary. Additionally, the Supervisor leads their assigned RECO team, establishes procedures and best practices, and serves as the primary escalation point for operational issues. This role also oversees operations support performance, identifies opportunities for improvement, and ensures alignment between Agency Services, field agents, Customer Service, and internal departments. Assist in coordinating the Managing Partner's calendars with daily operation tasks. Manage the recruiting pipeline database and communication. Attend and participate in networking/recruiting events. Participate in and execute new agent contracting. Coordinate and plan regional meetings and events. Assist with Terminations, Book Reassignments, and agent Office Moves. Assist Managing Partners with managing Associate Regional Coordinator. Communicate regional and company updates and news to the field force. Required High school diploma or equivalent required. Minimum three years of administrative experience required. Obtain a State of Michigan Property & Casualty license within 90 days of hire. Experienced usage and program development skills in Microsoft Office Suite (i.e., Word, Excel, Power Point, Outlook, and Teams) required. Keyboarding skills of 65 wpm with accuracy required. Basic math aptitude required. Willingness to pursue industry-related classes required. Preferred Associate or bachelor's degree preferred. Familiarity with terminology and operations of the agricultural and insurance industries preferred.