Sales & Production Coordinator

Posted 2 days ago

floor coverings internationalMinneapolis (MN)
Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific ProductsFloor Covering Retailers

SENIORITY

Mid

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About the role

Sales & Production CoordinatorStart in production. Grow into sales. Own the customer journey.At Floor Coverings International, we're not just a flooring company we're the #1 mobile flooring franchise in North America. We bring the showroom to our customers' homes and manage every step of the flooring process. We're hiring a Sales & Production Coordinator a unique hybrid role for someone who understands flooring installations and is ready to step into a sales-facing position. If you enjoy problem-solving, working with people, and seeing a project through from start to finish, this is a high-growth opportunity.What You'll DoSales & Customer ExperienceVisit customers in their homes, assess project needs, and recommend flooring solutionsPresent samples and designs using our Inspired Sales SystemClose deals with a consultative, low-pressure approach focused on building trustMaintain clear, consistent communication with customers from sale to post-installFollow up after installation to ensure satisfaction, collect reviews, and build referralsProduction ManagementCreate and manage job folders, work orders, and installation timelinesOrder materials, coordinate deliveries, and stage jobs for installSchedule and oversee subcontractors, ensuring quality, safety, and professionalismConduct job-site walkthroughs before, during, and after installationManage change orders, address issues, and serve as the on-site point of contactEnsure jobs are delivered on time, on budget, and with high customer satisfactionMarketing & Lead GenRe-engage old leads and manage your active pipelineParticipate in local events, home shows, and neighborhood canvassingSupport our brand presence through community networking and visibilityYou're a Great Fit If You:Have 2+ years in flooring production or installation coordinationAre excited to transition into a sales/customer-facing roleAre highly organized, detail-oriented, and proactiveEnjoy managing projects and creating great customer experiencesAre comfortable with technology (we use tablets, CRMs, and digital sales tools)Have a valid driver's license and reliable transportationWhat We Offer:Paid training in both production and sales (includes product and systems knowledge)Base pay + commission on closed salesBonus opportunities based on production and customer satisfactionBranded apparel, tools, and mobile showroom providedTravel incentives and annual conventions for top performersOpportunities to grow into full-time sales, operations, or leadership rolesFamily-owned, values-driven work cultureThis is your next step if you want to: Leverage your flooring knowledge Learn sales in a proven, supportive system Manage the full customer journey, end to end Grow into a high-performing, high-earning careerApply today to join the Floor Coverings International team and build a career you're proud of from the ground up.Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun we are the company for you!This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

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