Customer Service Travel Agent
hello sunshine travelsOmaha (NE)
About the role
Customer Service Travel AgentOmaha, Nebraska, United States Or refer someone Job Openings Customer Service Travel AgentAbout the Job Customer Service Travel AgentWe're looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you'll serve as a trusted advisor to clients—helping them plan, book, and manage trips while providing exceptional service from start to finish.
What You'll Do:
- Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries
- Provide clear, friendly communication via phone, email, and social platforms
- Research destinations, pricing, promotions, and travel requirements
- Manage bookings, changes, cancellations, and travel documentation
- Resolve client concerns with professionalism and care
- Build long-term relationships that turn travelers into repeat clients
What We're Looking For:
- Strong customer service and communication skills
- Organized, self-motivated, and comfortable working independently
- Passion for travel and helping others
- Ability to multitask and pay attention to details
- Sales or hospitality experience is a plus (but not required)
- Willingness to learn and stay updated on travel trends
Why Join Us:
- Flexible, remote opportunity
- Ongoing training and mentorship
- Growth potential within the travel industry
- A supportive, positive team culture
- The chance to help people make lifelong memories
If you love helping people, enjoy planning, and want a career that blends service with adventure—this role is for you.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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