Parts Advisor | Beaverton Kia | WEEKLY PAY

Posted 8 days ago

lanphere enterprisesBeaverton (OR)

Parts Salespersons Automotive Parts and Accessories Retailers

SENIORITY

Mid

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About the role

Parts Department Team MemberAre you passionate about cars, parts, and delivering outstanding customer service? Join the team at Beaverton Kia and help keep our customers—and our service department—running smoothly. We're looking for a motivated, detail-oriented Parts Department professional who thrives in a fast-paced environment and takes pride in helping customers and coworkers find the right parts the first time. As an important member of our dealership team, you'll work with genuine OEM parts, support vehicle repairs and maintenance, and contribute to an exceptional customer experience every day. If you enjoy solving problems, staying organized, and being part of a collaborative team, we'd love to hear from you.

What You'll Need:

Prior experience in parts required; dealership parts experience is a plus
At least one year of direct, customer-facing customer service experience with related computer skills
CDK experience a strong plus
Excellent communication skills with a customer focus and friendly, helpful attitude
A smile on your face and in your voice at all times
Flexible schedule to cover dealership hours, including Saturdays
Exemplary punctuality and attendance
Successful completion of pre-employment background and drug screening (for chosen candidates)
Bilingual (Spanish) a plus
Valid driver's license with clean driving record

The Impressive Benefits & Perks That Make Us A Great Career Destination Weekly pay Medical, dental, vision, pharmacy – an industry leader in benefit offerings (employer pays more than 80% of the employee-only premium) Income replacement insurance (short- and long-term disability), critical illness, accident, life, and more Paid time off (start accruing on day one) Take your birthday off (Birthday Away) Employee purchase plan (vehicles, motorcycles/ATVs, service, parts, apparel, gear, and more) Employee assistance program Company-paid life insurance Flexible spending plan or health savings account; daycare spending plan Top rated 401(k) w/employer match Years of service awards (be rewarded for your loyalty and longevity) Pet insurance discount programs, plus more

What You'll Do:

Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
Inform customers of companion part requirements and specials, and ensure that the customer is exposed to the full product line
Answer phone calls, provide price quotes and other information
Provide a high level of service to internal and external customers
Pull and fill orders from stock
Notify parts manager of out-of-stock parts or shop materials that need immediate attention
Locate out-of-stock parts from outside sources and submit emergency orders, if necessary
Notify the service advisors and the customer when special ordered parts have been received
Follow up on back-ordered parts
Verify will-call and back-order files
Replenish assigned inventory daily
Make sure all internal requests for parts are billed on service repair orders
Receive payment from retail customers or obtain credit authorization
Be trained on wholesale
Ensure that all charge sales are signed by the customer
Issue credit for parts returned; ensure that the original invoice, or its number, is available to verify purchase and pricing
Issue and track requested shop tools to technicians
Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts
Set up orders for daily shipment, delivery, or pick-up
Keep front and rear counter areas clean and uncluttered
Other tasks as requested This job posting in no way states or implies that these are the only duties to be performed in this role.

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