Senior Customer Service Manager

Posted today

virtual vocationsDenver (CO)

Personal Service Managers, All Other Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance

SENIORITY

Senior

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About the role

Acting as the primary contact for customer support, the full-time Senior Customer Service Manager will oversee Gas Power Services activities in Peru, ensuring timely resolution of issues while managing maintenance services and field engineering operations remotely.

Key responsibilities: Serve as the single point of contact for customers, providing technical and business support for assigned regions and products Develop specialized knowledge and contribute to strategy and policy development within the area of responsibility Utilize technical expertise to analyze data and make informed decisions regarding operational and product management

Required qualifications: Bachelor's degree in engineering or business Minimum of 10 years of experience in customer-facing roles and project management, preferably in services activities Strong leadership, financial, and commercial skills Proficient in managing stakeholder teams and third-party service providers Fluent in English and Spanish

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