Director of Product Management (Fraud)
upgradeMillbrae (CA)
Director of Product Management (Fraud)
Posted 2 days ago
upgradeMillbrae (CA)
SENIORITY
Manager
About the role
We’re looking for a Director, Product Management for our Fraud team. In this pivotal role, you’ll own and drive strategic initiatives shaping our end-to-end fraud detection architecture, advanced risk models, third-party data integrations, and consumer verification systems
The role is perfect for seasoned product leaders with 10+ years of experience who excel in fast-paced fintech environments, bring deep domain expertise in risk strategies, and master the balance between robust fraud prevention and seamless user conversion
You’ll be responsible for spearheading engineering scrum teams, resolving cross-functional trade-offs, and partnering closely with fraud management, information security, data, and operations to deliver impactful, high-integrity outcomes
Drive product development for all of Upgrade’s fraud infrastructure including detection, models, third party data integration, and consumer verification measures
Facilitate cross-functional decision making, driving key tradeoffs between conversion, fraud prevention, information security and operational considerations
Partner closely with Upgrade’s fraud management team to monitor and drive improvements on all relevant fraud KPIs
Act as product owner for scrum teams working to ship fraud platform enhancements
Evaluate and drive implementation of new third party data and software integrations
Work closely with the operations team to monitor, troubleshoot and solve issues
Benefits:
Stock option plan
100% paid coverage of medical, dental and vision insurance
Flexible PTO
Opportunities for professional growth and development
Health & wellness initiatives
Paid parental leave
Experience with third party APIs & solutions integrationFluency with product development tools, SQL, web analytics and AB testing software 10+ years of product management experience in a fast-paced, entrepreneurial environmentProven track record in leadership, organizational conflict resolution, and data-driven decision-makingSignificant expertise in fraud strategies, models, data sources and infrastructure in a Fintech environment preferred
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.