L2 Production Support
open systems technologiesRutherford (NJ)
About the role
L3, Production Support (Senior)
Technical Skills:
5+ years of application production support experience. Strong troubleshooting experience supporting Java/Spring Boot microservices. Experience supporting Angular and/or React applications. Strong knowledge of REST APIs and distributed systems architecture. Experience with: Oracle PostgreSQLMongoDBHands-on experience with Open Shift, Kubernetes, Docker, or ECS containers. Strong Linux administration and shell scripting skills. Experience using Grafana and enterprise monitoring platforms. Knowledge of CI/CD pipelines and Dev Ops practices. Familiarity with Service Now incident, problem, and change management processes.
Preferred Skills:
Cloud platform experience (AWS, Azure, GCP).Knowledge of Kafka, event-driven architectures, and API management. Experience with application performance tuning and capacity planning. ITIL Foundation certification. Experience supporting financial services or large enterprise environments.
Key Competencies:
Advanced problem-solving and analytical skills. Strong ownership and accountability. Excellent communication and stakeholder management skills. Ability to perform effectively during high-pressure production incidents. Strong collaboration across development, infrastructure, and business teams. Continuous improvement mindset.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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