Team Member - AOCC/JCC
adaniDenver (CO)
About the role
Responsibilities: Operations Monitoring and Terminal Coordination:
- Monitor terminal operations to detect congestion or unusual incidents and coordinate corrective actions with terminal operations, security, and other relevant teams.
- Ensure seamless baggage delivery operations by monitoring processes and resolving delays.
- Supervise Visual Docking Guidance System (VDGS) and Gate Operating System (GOS) to ensure parking stands are allocated before flight arrival and maintain on-time block and off-block operations.
- Coordinate with the Landing Parking Cell and non-scheduled operators to facilitate departure clearances according to flight plans.
- Flight Announcements and Status Updates:
- Perform manual or automated announcements within the terminal as required by airlines or terminal operations.
- Make flight status announcements through paging systems, keeping passengers and visitors informed during operations and disruptions.
- Ensure timely and accurate flight information updates on Flight Information Display Systems (FIDS).Stakeholder Coordination:
- Coordinate with Medical Services, ATC, ground handlers, and terminal operations to address medical emergencies promptly.
- Work with ATC for flight arrivals, parking allocation, runway changes, towing permissions, and other operational updates.
- Collaborate with airlines, non-scheduled operators, ground handlers, engineering, and security teams to facilitate efficient operations during shifts.
- Regulatory Compliance and Documentation:
- Ensure adherence to SOPs and regulatory requirements and support compliance with internal and external audits.
- Capture operational data and prepare reports for shift summaries, incidents, and performance tracking.
- Training and Development:
- Assist staff in completing mandatory compliance training related to aviation standards, safety protocols, ISO certifications, and operational excellence.
- Participate in mock drills, operational simulations and cross-functional training to ensure seamless coordination with other departments.
- Key Stakeholders - Internal:
- Duty Manager - AOCC/JCCAirport Operations TeamAir Traffic Control
- Airport Security
- Emergency Medical Services
- Engineering & Maintenance TeamHealth, Safety & Environment (HSE) TeamKey Stakeholders - External:
- Airlines
- Ground handlers
- Non-scheduled operators
- Government agencies (Customs, Immigration, CISF, ARC, Air Force, Military)
- Medical agencies
- QualificationsEducational Background:
- Post Diploma/MBA or Bachelor's Degree in Aviation Management, Operations Management, or a related field 1-2 years of experience in airport operations, ground handling, or airside services preferred.
- Work Experience:1-2 years of experience in airport operations, ground handling, or AOCC ops is preferred.
- Job InfoJob Identification 54728 Job Category Airside Operations
- Locations Chaudhary Charan Singh International Airport, Lucknow, Uttar Pradesh, 226009, INApply Before 09/29/2026, 09:31 AMJob Schedule Full time
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