Senior Principal AI & Amazon Connect Architect — Remote

Posted 2 days ago

ttec digitalAustin (TX)

Project Management SpecialistsComputer Systems Design Services

SENIORITY

Lead

About the role

TTEC Digital seeks an Amazon Connect and Agentic AI Specialist to design AI-enabled capabilities in Amazon Connect environments. Remote role based in the US; drives use cases, data readiness, and practical AI solution architectures with accountability for governance and responsible AI. Responsibilities include leading discovery workshops, defining solution architectures, and partnering with platform experts to implement flows, Lex orchestration, and agent workspace experiences across#J-18808-Ljbffr

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