Technical Project Manager, Institutional Services

Job DescriptionJob DescriptionDescriptionThis is a temporary four year fixed term grant-funded role. This role is hybrid and requires working three days in the office in NYC. Overview NYPL Digital is responsible for the digital transformation of the Library, delivering robust core patron-facing services through digital platforms. This is a great opportunity to play a pivotal role in facilitating the next major step forward in enabling NYPL researchers around the world to find and access NYPL’s unique digital collection of materials.We are seeking a Technical Project Manager to join the Institutional Services team, bringing solid experience in leading agile teams across the full lifecycle of product development. The primary function of this role will be to lead the project team responsible for building the applications that support patrons' access to digital library cards, educational services, and single sign-on. A successful candidate will thrive working through ambiguity to drive clarity and consensus, and be proactive in identifying and mitigating risks and issues. This is a four year, grant funded temporary position.Some expectations for this role are that within:1 month, this person will:Understand the functional structure and core mission of NYPLUnderstand the organization, roles, and culture within the Digital Team, stakeholder, and leadership groupsOrganize project documentation and artifacts; take ownership of scrum ceremonies, project deliverables, and build project plans3 months, this person will:Gain an understanding of the institutional strategy and how the projects and deliverables contribute to institutional goals Establish strong, collaborative relationships between team members, stakeholders, and leadershipIdentify opportunities for process improvement and develop strategies to address them6 months and beyond, this person will:Lead robust, aligned, high performing project teamsDrive development and execution of sprint, quarterly and annual goalsTake responsibility for overall delivery and management of all assigned projectsResponsibilities: Lead end-to-end product development processes from inception through delivery Develop communication and capacity plans, project timelines, and provide project status updates to department and cross-functional Library partnersIdentify and mitigate project risks and issuesLead all scrum ceremonies, with a focus on team process and enabling rapid product development Oversee partner vendors or agencies that may be involved in project deliverySupport annual and quarterly roadmapping for the Institutional Services team Own progress tracking of established goals, and proactively adjust processes and plans as neededOther duties as assignedRequired Education, Experience & SkillsRequired Education and Certifications Bachelor’s degree  - OR - 5 year’s experience managing software and/or web application development projects as a project manager/technical project manager.PMP and/or CSMRequired Experience5 years' experience in project or program management with software and/or web application development teams and projectsRequired Skills Proven ability to:Develop and manage project timelines, escalating risks and dependencies as neededProactively identify problems and propose solutionsOperate both strategically and tacticallyWork both collaboratively and independently to achieve planned resultsDrive highly visible projects with cross-functional teamsExcellent verbal and written communication; strong presentation skillsDemonstrated experience as Scrum Master, leading a team of engineers, designers, and QADemonstrated experience managing external vendors, consultancies, or agency teamsUnderstanding of backend and frontend technologiesInnate curiosity in working with emerging technologies, specifically AIManagerial/Supervisory Responsibilities: N/AMore...Core Values All team members are expected and encouraged to embody the NYPL Core Values:Be Helpful to patrons and colleaguesBe Resourceful in solving problems Be Curious in all aspects of your workBe Welcoming and InclusiveWork EnvironmentOffice EnvironmentHybrid Work Environment; 3 days in office in NYC requiredPhysical DutiesN/APre-Placement Physical Required?NoUnion/Non Union Non-UnionFLSA StatusExemptScheduleMonday - Friday; 9-5Hybrid Work Environment; 3 days a week in office in NYC requiredThis job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed. The New York Public Library Salary StatementAt the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.Union Salaries are determined by collective bargaining agreement(s).