AUTO Service BDC Customer Care Specialist

Business Development CoordinatorNow hiring a Business Development Coordinator to join our growing team! The right candidate will be a team player with a "can-do" attitude and excellent communication skills. Day-to-day tasks will include initial communication with clients regarding our product and service offerings.Vara Chevrolet is located off of IH-35 South just a few minutes from downtown San Antonio.Full Time BenefitsCompany covers 75% of employee medical insurance premium401k with employer matchMajor holidays, floating holidays, and a 3-day Easter weekendSick LeaveCompany offers affordable Dental/Vision/other insurancesFive days paid Vacation after 1 year10 days paid vacation after 2 yearsClosed Sunday5 day work week with alternating SaturdaysFlexible scheduleResponsibilitiesAnswer Service Department phone callsSchedule Service AppointmentsRespond quickly to internet, phone and live chat inquiries using email, scripts and templatesProvide customers with initial product information and direct them to the appropriate dealership resourcesPresent financing options based on customer needsFollow up with customers to confirm appointments, service repair concernsContact customers for their recall, maintenance and recommended servicesParticipate in team and process development sessions keeping positive relationships with service teammates, other departments, and dealership managementUtilize CRM tracking system dailyCreate internal repair ordersFile service paperworkCross training with Cashier and ReceptionistOther assigned tasksQualificationsCustomer service experienceExcellent teammate with collaborative attitude and eagerness to improveGood in phone communicationPrompt and courteous demeanorPositive and hardworking personalityStrong computer skillsValid current driver's licenseHigh school graduate or equivalentSpanish speaking is a PLUSVara Chevrolet is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. At-will employer.