Property Restoration Consultant
insight globalCharlotte (NC)
About the role
Job Description:
Insight Global is seeking an Estimator & Negotiator for one of our restoration and reconstruction clients, located in Charlotte, NC. This individual will serve as the primary point of contact between homeowners and insurance adjusters throughout the restoration process. The ideal candidate will have experience creating residential restoration estimates, inspecting property damage, and negotiating claim scopes with insurance carriers to ensure accurate and fair settlements. This person will be the face of the company in the field and will manage multiple projects simultaneously from initial damage assessment through claim resolution. Success in this role requires strong Xactimate expertise, exceptional communication skills, attention to detail, and a proactive mindset. The right candidate enjoys building relationships, advocating for customers, and working independently in a fast-paced environment. Performance bonuses per claim, tied to: Claim profitability Successful supplements Speed of claim resolution Opportunity for significant upside based on performance Company phone / allowance
Skills and Requirements:
Prior experience as an insurance adjuster Strong proficiency in Xactimate (writing and supplementing) Proven ability to negotiate claims with carriers Deep understanding of residential construction and restoration scope Strong communication and customer-facing skills Ability to manage 10-15 claims and deadlines simultaneously Experience working for a restoration, reconstruction, roofing, or disaster recovery company Experience managing customer relationships from inspection through project completion Adjuster certifications or licensing We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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