Front Office Application Support

Job Title: Front Office Application Support

Location: New York, NYWhat's the Job? Provide day-to-day support for Fixed Income Rates and Credit trading platforms, ensuring stable and reliable operations. Monitor critical production systems, interfaces, market connectivity, pricing feeds, and electronic trading workflows to maintain continuous availability. Manage and resolve production incidents by coordinating across development, infrastructure, networking, market data vendors, and business users. Lead root cause analysis and drive corrective actions after production issues, improving resilience and preventing recurrence. Own end-to-end operational responsibilities including incident management, problem management, change and release management, DR management, and project delivery support. What's Needed?8+ years of experience in Front Office application support, with a strong focus on production stability and operational controls. Experience supporting Rates and Credit related Fixed Income products. Familiarity with electronic execution venues and market data platforms, including connectivity and workflow troubleshooting. Working knowledge of SQL and scripting, plus monitoring and troubleshooting skills to diagnose real-time issues. Experience applying ITIL processes (Incident, Problem, Change Management) and supporting audit, compliance, and user access review activities. What's in it for me? Opportunity to serve as a primary technology liaison between Front Office users, technology teams, infrastructure groups, vendors, and control functions. Hands-on platform ownership across critical trading, pricing, risk, PnL, and electronic execution systems. Direct impact on business growth by delivering technological solutions and production enhancements. Exposure to real-time debugging, operational reporting, and continuous improvement through postmortems and stability initiatives. Collaboration with traders, sales, middle office, and operations teams to understand requirements and prioritize improvements. Upon completion of waiting period consultants are eligible for: Medical and Prescription Drug PlansDental PlanVision PlanHealth Savings Account Health Flexible Spending Account Dependent Care Flexible Spending Account Supplemental Life Insurance Short Term and Long Term Disability Insurance Business Travel Insurance 401(k), Plus MatchWeekly PayAbout ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.