Skip to main content
David Careers

Overnight Veterinary Receptionist (Care Coordinator) - Cascade Veterinary Referral Center

Posted today

pet vet care centersPortland (ME)
Veterinary Assistants and Laboratory Animal CaretakersVeterinary Services

SENIORITY

Mid

SALARY

$18.90—$24

Apply (opens in a new tab)

About the role

Overnight Veterinary Receptionist (Care Coordinator) PetVet Care Centers' Cascade Veterinary Referral Center is currently seeking an Overnight Veterinary Receptionist (Care Coordinator) to join our team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 400 locally led hospitals and over 11,000 team members nationwide, we offer: Local autonomy with national support Career mobility and development opportunities A collaborative, inclusive environment where your wellbeing comes first You care for pets. We care for you.
Position Overview: Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist. At Cascade Veterinary Referral Center in Tigard, Oregon, Specialty and Referral; we believe that individualization meets performance. Our mission is to be a trusted, always-available resource for our community—providing care grounded in empathy, expertise, and collaboration. We are in an exciting stage of growth and are looking for dedicated individuals who want to grow with us. Our team is committed to fostering an environment where every member's skills are nurtured and developed, empowering us to deliver exceptional, compassionate care to every patient and client we serve.
Key Responsibilities: Provides excellent customer service in-person, over the phone, and during high-stress situations. Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments. Handles basic medical emergencies for pets and owners, ensuring safety and well-being. Assists with medication pickups, inquiries, and provides information about services and products. Inputs and manages data in practice management software, including billing and accounts. Assists with retail sales, weighing pets, processing faxes, and maintaining records. Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.
Qualifications:
  • Applicants must be 18 years of age or older to be considered for this position
  • High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
  • Excellent customer service skills, providing courteous and prompt assistance 1+ years of experience in veterinary medicine preferred.
Schedule: Three 12's - Schedule will be variable based on hospital needs. Weekends and holidays as needed.
What We Offer: We care deeply about supporting our team members — professionally and personally.
Benefits include:
  • Medical, dental, and vision insurance
  • Paid Parental Leave (birth, adoption, foster)401(k) with discretionary contribution
  • Team Member Pet Discounts
  • Emotional wellbeing support — including Calm app access and 24/7 EAPCE stipends and career development resources
  • Grant Circle — a relief fund for team members facing personal hardship
  • Local hospital culture backed by national resources
Pay Range$18.90—$24 USDPetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/VPetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

More like this