Remote Customer Success Manager - Growth & Value Realization

Posted yesterday

charter communicationsPhoenix (AZ)

Sales ManagersTelemarketing Bureaus and Other Contact Centers

SENIORITY

Mid

About the role

Charter Communications is seeking a Customer Success Manager III in Phoenix, AZ to manage a portfolio of strategic customers, drive adoption of Rapid Scale solutions, and deliver an exceptional client experience. You will collaborate with Sales, Delivery, Operations, and Support to align outcomes with business goals. The ideal candidate is organized, customer-focused, and adept at building trusted relationships, conducting quarterly business reviews, and identifying opportunities for expansion

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.