Front Desk

Job description: We provide swim instruction to our community that builds confidence and develops safety skills in a student-centered environment. Every day is different, with opportunities to make lasting impressions engaging children and families. This is a diverse, inclusive and supportive workplace. Why Choose Swim? It's a fun, creative, and friendly environment Every day is different with new chances to make lasting impressions and build relationships You get to be a part of making a difference in the lives of children and families As a Customer Service team member, you are responsible for providing a high level of customer service to our families, making lasting impressions. You will work to build relationships with our families, providing personal attention while checking in students, relaying account messages, giving tours and answering various questions. You can expect to be regularly communicating with families and fellow staff members, remaining calm and efficient during periods of high volume at the front desk. You should be someone who is warm and welcoming while also being highly organized, dependable and open to feedback. As a customer service team member you will report to the Office Manager or Admin Manager during shifts and provide support throughout the day as needed. We have a fun and rewarding work environment with a great atmosphere for someone who loves families and being around people.