Customer Service Associate
for humanityNew York (NY)
About the role
Customer Service Associate We are looking for a motivated and customer-focused professional to join our team as a Customer Service Associate. This is a one-year contract position with the potential for extension based on performance and business needs. As a Customer Service Associate, you will be the first point of contact for our clients, providing top-notch support, answering inquiries, and ensuring customer satisfaction. If you thrive in a dynamic environment, enjoy engaging with customers, and have strong communication skills, this is the perfect opportunity for you! Serve as the primary contact for client inquiries via phone, email, and chat. Deliver high-quality customer support with quick and accurate responses. Educate clients about our investment options, products, and services. Assist with client account management, ensuring accurate records and issue resolution. Collaborate with internal teams to enhance client services and communication.
Remote Work:
Enjoy the flexibility to work from anywhere with a stable internet connection. Paid Holidays & PTO: Recharge with standard paid holidays and flexible paid time off. Competitive Pay + Bonuses: Unlock extra earning potential through commissions and performance-based bonuses.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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