Remote Customer Service Supervisor: Lead & Elevate Support

Posted 7 days ago

progressive leasingEl Paso (TX)

First-Line Supervisors of Office and Administrative Support Workers Telemarketing Bureaus and Other Contact Centers

SENIORITY

Mid

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About the role

Progressive Leasing is seeking a Supervisor - Customer Service to lead a remote team within 60 miles of El Paso, TX. You will train staff, monitor performance, and drive exceptional service through coaching and feedback, while handling inbound and outbound calls. Your day-to-day includes documenting accounts, resolving escalations, and maintaining service levels with AI-enabled tools and MS Office proficiency. Nights, weekends, and holidays availability is required.

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