FRONT DESK - Hampton Inn & Home 2 March Air Base

Posted 3 days ago

greens operationsMarch Air Reserve Base (CA)

Hotel, Motel, and Resort Desk Clerks Hotels (except Casino Hotels) and Motels

SENIORITY

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About the role

Job Description

Are you the One? If you are an honest and trustworthy Guest Service Associate with 1 or more years of experience, responsible, and excellent attendance, this may be the opportunity for you!

Key Responsibilities: Increase guest satisfaction by providing efficient and courteous guest service in accordance with the standards of the hotel while adhering to guidelines and procedures. Execute selling strategies to enhance hotel revenue. Understands and implements the mission statement, values, and culture at all times. The ideal candidate will be:

Multi-task, detail-oriented, and remain service-centric.
Communicate with guests, and co-workers, receive and transmit mail, phone, and written messages and relay pertinent information using log books.
Manage time effectively.
Assist with guest issues with professionalism in maintaining a hospitable attitude.
Computer literate to thoroughly operating property management systems: post charges, compute bills, collect payments, and make changes.
What are we looking for?
To fulfill this role successfully, you must possess the following:
Well-groomed and professional appearance.
Effective communication skills.
Good listener.
Emphatic and tolerant.
Rational, prudent, and practical.
Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Must stand for eight hours, bend, stretch, and reach.
Work schedule varies and may include occasionally working on Holidays, weekends, and evenings. Extended hours are sometimes required.
Must be able to push or pull 60 pounds and lift and/or carry 30 pounds

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.