Your Role:
Here’s what you will be doing:
Provide customer service to internal and external stakeholders, addressing inquiries and resolving issues
Coordinate with cross‑functional teams to support service delivery and operational efficiency
Analyze customer feedback and contribute to process improvements
Travel as needed to support operations, including response efforts during weather‑related or other high‑demand events
Assist local teams in maintaining operational continuity during peak periods
Support vehicle intake, processing, and documentation in accordance with company procedures
Maintain accurate records of vehicle inventory, movement, and status using company systems
Ensure compliance with established quality, accuracy, and documentation standards
Assist with title processing and related documentation, ensuring accuracy and adherence to applicable requirements
Maintain organized records and documentation for operational activities
Support audits and compliance‑related processes as needed
Follow company safety policies and procedures at all times
Conduct and document required equipment inspections
Operate company equipment (e.g., forklifts, loaders) in accordance with training and safety standards
Support implementation of operational processes and continuous improvement initiatives
Follow established procedures and escalates issues as appropriate
Assist with daily facility operations to support efficiency and safety
Collaborate with team members and leadership to meet operational goals
Participate in meetings and training sessions as required
About You:
The company is looking for:
Ability to relocate within the continental U.S. upon completion of training
Demonstrated ability to learn in a fast‑paced, ever‑changing environment
Willingness to work both indoors and outdoors, year‑round
Strong communication skills (written and verbal)
Ability to manage multiple tasks in a dynamic, high‑demand environment
Flexibility in working hours, including evenings and weekends as needed
Willingness to travel as required
Valid driver’s license
Bachelor’s degree or equivalent professional or military leadership experience
Preferred: Demonstrated leadership behaviors (formal or informal)
Preferred: Evidence of initiative beyond core responsibilities
Preferred: Operational or industry‑related knowledge
Compensation & Benefits
Salary:
$58,000 annually
Medical, dental, and vision coverage
401k plan with company match
Employee Stock Purchase Plan (ESPP)
Employee Assistance Program (EAP) at no cost
Vacation and sick pay
Paid company holidays
Life and AD&D insurance
Employee discounts
