Concierge

Essential Duties & Responsibilities: Be attentive and understand the needs of residents and promptly assist them to get the appropriate help. Greet visitors, take messages, assist in locating residents, accept deliveries and ensure they are routed to the right place/person. Operate the telephone system and direct the calls to the appropriate destination. Perform a variety of clerical assignments for other departments as the need arises

Qualifications: Experience of in working with the public in a customer service capacity and telephone switchboard operations is desirable. Must be able to operate PBX, Cisco phones and Code Alert Systems. A high school degree or equivalent a must. Must be computer literate with knowledge of PC programs, including Windows, Word, Excel, etc. Basic math and typing skills required. Must be able to speak clearly and have excellent communication skills, both verbal and written in English. Spanish preferred.

The Ideal Candidate: Caring, enjoy helping others, quick, polite, responsible, always on time, creative & resourceful, very accurate and detail-oriented. Flexible as to work schedule. Must be available to work on weekends and holidays & in emergencies. Must be able to work under pressure and multi-task. Self-motivated with a strong work ethic and the ability to work independently AND as a team member. Demonstrate excellent verbal communications, interpersonal skills and empathetic listening. Must be comfortable with working with older individuals.#ZR\nCompany

Description: Since 1980, The Palace Group has set the standard for Senior Living... Welcome to The Palace Group of Senior Living Communities. We invite you to visit our beautiful communities in South Florida, and to meet our residents and staff. You'll understand why thousands of families have entrusted the care of their older family members to us. We founded The Palace Group in 1980 as a 21-bed ALF and have grown to multiple, nationally-renowned and award-winning communities and services, serving over 1,500 residents and 1,100 employees. The Palace offers a choice of care levels including Independent Living, Catered Living, Assisted Living, Nursing & Rehabilitation, Home Health Services, Luxury Living for those 55 & Over, and a Continuing Care Retirement Community. Even with our growth and success, The Palace Group remains a privately-owned "labor of love." Along with our sons Zack and Haim, we all live nearby; we frequently dine on-site; we know our residents & families. Our hands-on approach means there's no "corporate red tape" that gets in the way of delivering exceptional service, care and memorable experiences. Helen & Jacob Shaham Founders & Owners

Company Description: Since 1980, The Palace Group has set the standard for Senior Living...\r\nWelcome to The Palace Group of Senior Living Communities. We invite you to visit our beautiful communities in South Florida, and to meet our residents and staff. You'll understand why thousands of families have entrusted the care of their older family members to us.\r\n\r\nWe founded The Palace Group in 1980 as a 21-bed ALF and have grown to multiple, nationally-renowned and award-winning communities and services, serving over 1,500 residents and 1,100 employees. The Palace offers a choice of care levels including Independent Living, Catered Living, Assisted Living, Nursing & Rehabilitation, Home Health Services, Luxury Living for those 55 & Over, and a Continuing Care Retirement Community.\r\n\r\nEven with our growth and success, The Palace Group remains a privately-owned "labor of love." Along with our sons Zack and Haim, we all live nearby; we frequently dine on-site; we know our residents & families. Our hands-on approach means there's no "corporate red tape" that gets in the way of delivering exceptional service, care and memorable experiences.\r\n\r\nHelen & Jacob Shaham\r\nFounders & Owners