Customer Experience Team Leader - Process & Performance

Posted 2 days ago

daltileDallas (TX)

First-Line Supervisors of Construction Trades and Extraction WorkersTile and Terrazzo Contractors

SENIORITY

Senior

About the role

Dal-Tile, a leading tile and natural stone manufacturer, seeks a Supervisor Customer Experience - BUILDER to oversee CX teams and ensure high levels of service. The role manages day-to-day activities, drives planning and performance, and coordinates with leaders to optimize customer satisfaction. The position emphasizes leadership, problem solving, and process improvement, with responsibilities spanning planning, coaching, and data-driven service delivery in a Dallas office setting. #J-18808-Ljbffr

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