Guest Experience Coordinator/Receptionist
blo planoPlano (TX)
About the role
Job Description
Benefits:
- Bonus based on performance
- Employee discounts
- Training & development
- Join the team at Blo Plano. Sales experience a plus!
Job Responsibilities:
- As the first and last impression for the Guest, you are a Blo brand ambassador
- You are professional, friendly, tacful, and know how to diffuse a tense situation and turn a good experience into a great one. In fact you thrive on this!
- Participation in maintaining a professional, clean, fun and respectful work environment
- Participation in routine up-training and skill advancement
- Opportunity: potential to be cross-trained on additional services such as makeup, or be promoted to stylist with certification
- Why you’ll love us:
- Blo is the industry leader, with over 100 North American locations and growing. Blo is a recognized brand with an international presence in the hair and beauty industry.
- Amazing product partnerships including: UNITE hair care and Glo Skin Beauty, who support and love our salon staff as much as we do.
- Dedicated to our extended Blo family. We offer our staff ongoing training, educational programs, product knowledge, skill development and career advancement opportunities for hairstylists.
- Why We Will Love You:
- Work weekends and are flexible with scheduling
- Love making people feel beautiful, special and valued
- Collaborate well with stylists in a fun, professional work environment
- Understand the importance of maintaining a squeaky-clean work environment in a salon
- Responsible for creating and maintaining a superior Guest experience
- Comfortable working with scheduling/booking software
- Oversee the management of appointment calendar, optimizing schedule and maximizing bookings
- Enjoy discussing and selling hair packages/memberships and beauty products
- Support a team of hair stylists and beauty technicians
You Must Have:
- The ability to work weekends (Fridays and Saturday) and be flexible with your schedule (must be able to work peak hours as determined by the bar, typically Thursday through Saturday)A passion for the beauty and cosmetology industry and making people feel better
- Salon experience an asset
- Strong technical skills and experience using a Mac computer
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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