Member Experience Advocate - Growth Path
paycom atsGlenside (PA)
About the role
National Fitness Partners is hiring a Customer Service Representative to enhance our Judgement Free environment for Planet Fitness members and guests. You will answer calls, greet new members, log amenities, process POS transactions, and help promote fitness instruction classes while maintaining a clean club space.
The role emphasizes friendly service, reliability, and a willingness to engage with members in a supportive way. Growth opportunities and comprehensive benefits accompany the position.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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