Sales Order Entry

Posted yesterday

hoffer flow controlsElizabeth City (NC)

Order Clerks Industrial Supplies Merchant Wholesalers

SENIORITY

Entry

SALARY

$18.00 per hour

Apply

About the role

Position Summary: The Sales Order Entry Specialist is responsible for accurately and efficiently processing customer orders from receipt through entry into the company's ERP/order management system. This role requires excellent attention to detail, strong computer proficiency, and the ability to work independently in a fast-paced environment. The ideal candidate is a self-starter with a strong work ethic who takes ownership of the order entry process and ensures accuracy and timeliness at every step.

Key Responsibilities:

Accurately enter customer purchase orders into the ERP/order management system in a timely manner
Review orders for completeness and accuracy, including pricing, quantities, part numbers, shipping terms, and delivery dates
Verify order details against customer purchase orders, quotes, and contracts to ensure consistency
Communicate with customers, sales representatives, and internal departments to resolve order discrepancies or missinginformation
Track order status and proactively follow up on outstanding or delayed orders
Maintain accurate and organized records of orders, confirmations, and related correspondence
Process order changes, cancellations, and returns according to company policy
Coordinate with production, shipping, and accounting departments to ensure orders are fulfilled correctly and on schedule
Generate order confirmations and provide accurate lead-time information to customers
Assist with monitoring inventory availability as it relates to order fulfillment
Identify and report recurring issues or process inefficiencies to management
Support month-end and reporting activities related to order entry and sales data as needed
RequiredQualificationsHigh school diploma or equivalent required; Associate degree preferred 1-3+ years of experience in order entry, sales support, customer service, or a related administrative role
Strong computer skills, including proficiency with Microsoft Office (Excel, Word, Outlook) and experience with ERP or order management software
Exceptional attention to detail and accuracy in data entry
Strong work ethic with a demonstrated ability to work independently as a self-starter
Excellent organizational and time-management skills, with the ability to prioritize and manage multiple orders simultaneously
Strong written and verbal communication skills
Ability to work effectively in a fast-paced, deadline-driven environment
Problem-solving skills with the ability to identify and resolve order discrepancies
Dependable, punctual, and able to maintain confidentiality of customer and company information
Positive, professional, and customer-focused attitude
Ability to work collaboratively with sales, production, shipping, and accounting teams

Preferred Qualifications:

Experience in a manufacturing, industrial, or technical products environment
Familiarity with ERP systems such as SAP, NetSuite, Epicor, or similarz
Basic understanding of pricing structures, sales tax, and shipping/freight terms
Typing speed and data -entry accuracy above average benchmarks
Work Environment

This position is primarily office-based, with regular use of a computer and phone. Occasional interaction with production and warehouse areas may be required to coordinate order fulfillment.

Salary/Compensation: $18.00 per hourrecblid cnafshq9odmirf6ghmi7l48tfssxrf

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.