CS Strategy & Operations Transformation Lead - Hybrid
docusignSeattle (WA)
CS Strategy & Operations Transformation Lead - Hybrid
Posted today
docusignSeattle (WA)
SENIORITY
Manager
About the role
DocuSign is seeking a CS Strategy & Operations Program Manager to design and lead transformative Customer Success initiatives. You will own the program roadmap, align with senior leaders, and drive cross-functional execution to improve customer outcomes and business performance.
You will report to the Senior Director of Customer Success Strategy & Analytics and work in a Hybrid model with in-office and remote days, collaborating with executives to deliver measurable impact.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.