Delta Customer Service Jobs

Company: Delta Airlines

Location: Little Rock, USA

Salary: $20-30 per hour

Education: Bachelor Degree

Responsibilities: Execute positive hand‐offs with flight crews and lead cooking‐room reviews during food provisioning to address concerns and events. Support restocking of supplies from terminal access points to reduce truck dispatch delays. Serve as subject‐matter expert for item and mileage data related to Delta's Atlanta food operations. Track, analyze, and report on "shock and joy" patterns, objections, and flight‐team trends. Participate in catering determination rushes to update item details and board correspondence. Contribute to SkyHub postings and online marketing for ATL OBS brand building. Move efficiently while overseeing all aspects of catering activities. Demonstrate a client‐care mindset to resolve tense situations and make on‐the‐fly decisions. Work collaboratively in a team environment and provide daily cluster support. Occasionally assist with truck loading and unloading operations. Help maintain a safe environment by performing quality control checks prior to transportation.

Qualifications: Minimum secondary‐school education or GED; Bachelor Degree preferred. Valid driver's permit and capability to obtain an air‐terminal identification badge if required. Successful completion of background verification, including fingerprinting and criminal‐history check. Successful completion of a pre‐employment drug test. Strong oral and verbal communication skills. Flexibility to work a fixed or rotating schedule, including evenings, nights, weekends, and holidays. Capacity to follow specific instructional courses and training related to new responsibilities. Ability to lift and move up to 40 pounds. Comfortable working in both indoor and outdoor environments. Commitment to safety protocols and protection of personal information.

Benefits: Competitive compensation and profit‐sharing opportunities.401(k) plan with up to 9% employer match. Paid time off, including vacation, holidays, personal days, and family leave. Extensive health benefits: medical, dental, vision, and life insurance. Family support programs: maternity and paternity leave, lactation support, and childcare assistance. Employee discounts on travel, vehicles, housing, and pets. Professional development resources and tuition assistance. Recognition and awards programs. Environmental sustainability initiatives supporting a reduced carbon footprint.