Passenger Operations Lead (Flight & Customer Service)
jobdivaColumbus (OH)
Passenger Operations Lead (Flight & Customer Service)
Posted 3 days ago
jobdivaColumbus (OH)
SENIORITY
Mid
About the role
Job Diva, Inc. is seeking an Airport Passenger Operations Flight Lead to oversee a team, manage check-in and boarding, and ensure compliance with airline and airport rules. You will assign duties, mentor staff, handle passenger issues, and coordinate flight operations with leadership.
The role requires flexibility for irregular hours, weekend work, and on-call status, with emphasis on safety and customer service in a dynamic airport environment.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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