Passenger Operations Lead (Flight & Customer Service)

Posted 3 days ago

jobdivaColumbus (OH)

SENIORITY

Mid

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About the role

Job Diva, Inc. is seeking an Airport Passenger Operations Flight Lead to oversee a team, manage check-in and boarding, and ensure compliance with airline and airport rules. You will assign duties, mentor staff, handle passenger issues, and coordinate flight operations with leadership. The role requires flexibility for irregular hours, weekend work, and on-call status, with emphasis on safety and customer service in a dynamic airport environment.

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