Inspection & Service Leader

Posted today

cha solutionsConcord (NC)

First-Line Supervisors of Firefighting and Prevention Workers Fire Protection

SENIORITY

Manager

SALARY

$110,000 - $125,000 per year

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About the role

Join Us: Lead Service Excellence in Fire Protection as an Inspection & Service Leader — Oversee Operations, Guide Teams, Deliver Results Are you a seasoned fire protection professional who thrives on leading field teams, optimizing service operations, and ensuring work is delivered safely, accurately, and on time? Do you bring the leadership and technical expertise to elevate inspection and service performance while maintaining strong client relationships? CHA Consulting, Inc. is seeking an Inspection & Service Leader to join our Fire Protection Services Team in Concord, NC. In this role, you will oversee the full scope of service and inspection operations—coordinating field teams, managing performance, and ensuring high-quality delivery across installation, inspection, repair, and maintenance activities.

What You'll Do:

Supervise and support Field Technicians and Inspectors, providing leadership, direction, and day-to-day operational oversight
Coordinate scheduling and assignment of service work, inspections, and small-scale tenant projects
Ensure all field activities are completed on time, within budget, and aligned with customer expectations
Track and report departmental financial performance, supporting operational and business decisions
Establish performance goals, monitor progress, and drive accountability across the team
Partner with leadership to identify training and development opportunities that strengthen team capability
Ensure compliance with NFPA standards, fire codes, and internal safety and operational policies

What You Bring:

Bachelor's degree in construction management, business, or related field preferred; or equivalent combination of education and professional experience
Minimum of 7 years fire protection inspection & service experience, including 3 years in a leadership roleNICET Level II certification required
Valid driver's license requiredOSHA-10 required
Strong working knowledge of NFPA 13, 14, 20, and 25 and industry-standard inspection and service practices
Proven ability to manage teams, workflows, and performance in a fast-paced environment
Experience overseeing scope, budget, and scheduling for field operations
Financial awareness with the ability to monitor and report on departmental performance
Clear, confident communicator who can engage effectively across field staff, leadership, and clients
Proficiency in Microsoft Office; strong organizational and problem-solving capabilitiesOSHA-30 and backflow certifications preferred

Why You'll Love It Here:

Lead a critical function within a growing Fire Protection Services team delivering essential life safety solutions
Shape team performance, training, and operational excellence in a high-impact leadership role
Work alongside experienced professionals committed to safety, quality, and continuous improvement
Contribute to projects that directly protect people, property, and communities through reliable fire protection systems

Curious about the innovative work our Fire Protection Services team is delivering? Explore our approach to fire and life safety solutions at: chasolutions.com/solutions/fire-protection/.

Salary Range: $110,000 - $125,000 Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards.

Culture/EEO Statement: At CHA, we work every day to create solutions, help people, and improve our world, committed to creating and fostering excellence in our diverse and highly talented teams. Our teams continually strive to find better ways – always searching, never settling – to achieve extraordinary results. Our values around hiring, training, and community engagement reflect a company culture that is inclusive and forward leaning, always pushing the limits of what is possible. We as an organization celebrate the values of inclusion and equality, and advocate for the full participation of all people in an environment free of discrimination. To support these values, we invite all qualified applicants to be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability, protected veteran status, or any other characteristic protected by law.#LI-AK1

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