Exzeo 1099-1800
inktel contact center solutionsFlorida (NY)
About the role
Description
ESSENTIAL FUNCTIONS:
Model ethical behavior and execute job responsibilities in accordance with Exzeo training, standards, and information protection policies. Act as the caller's advocate via the telephone to ensure the caller's concerns are addressed. Take ownership of each call, handling it until resolution is reached, which includes follow-up. as necessary to ensure that the actions promised to the caller are completed.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Excellent telephone and verbal communication skills. Ability to obtain, organize, and present information and ability to handle multiple tasks as assigned.
REQUIRED EXPERIENCE:
Two or more years of customer service experience. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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