Front Desk Associate

Posted 2 days ago

scenthoundFort Worth (TX)

Receptionists and Information Clerks Pet Care (except Veterinary) Services

SENIORITY

Entry

SALARY

$15.00 - $18.00 per hour

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About the role

Benefits:

Bonus based on performance
Free food & snacks
Opportunity for advancement
Paid time off

Perks and Benefits:

Full-time position (Fridays and Saturdays required)
Direct career growth path to Management positions (Asst. Manager, Manager) and additional options
Competitive hourly base pay, plus tips; team bonus
Merit-based pay increases
Paid Vacation and holidays
Complimentary service membership

About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on providing exceptional service to every customer. We are looking for an eager, honest and ACTIVE front desk manager. This position requires:

Mostly.. a willingness to learn, work hard, and be a part of a team
Full-time availability (Saturday's required)
Familiarity and comfort with dogs

Sales experience and confidence (membership sales are highly valued!)A passion for dogs and dog health & wellness! Reliable transportation Work well as a team member Willingness to work in a smoke-free environment Willingness to learn other positions (cross-training) Bilingual (not required) Who We Are Looking For: We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!

Tasks:

Drive membership sales through health and wellness education
Drive key performance indicators - average ticket price and rebook ratio - through memberships, service
Develop membership leads; Follow up with potential members
Answer phone calls, schedule customer appointments, manage customer profiles and records - make outgoing phone calls
Manage customer expectations; Resolve customer concerns
Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable
Perform other tasks and duties as assigned by the Scenter Manager

Compensation: $15.00 - $18.00 per hour

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Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.