COMMUNITY ENGAGEMENT COORDINATOR- WALTHAM, MA

Job Summary: The Community Engagement Coordinator is a highly visible, client- and executive-facing role responsible for delivering a white-glove workplace experience. This position creates a warm, polished, and professional atmosphere while ensuring all office spaces are impeccably maintained and fully supported. The ideal candidate brings a hospitality mindset, exceptional professionalism, flexibility, and strong Microsoft Office skills.

Key Responsibilities: Serve as the first point of contact for clients, executives, and visitors, providing a consistently elevated hospitality experience Maintain the presentation, cleanliness, and readiness of all shared office spaces, including reception areas, conference rooms, workstations, pantries, and supply areas Prepare conference rooms before and between meetings, ensuring furniture alignment, technology readiness, and overall attention to detail Provide reception and administrative support; anticipate needs and respond promptly and discreetly to requests Maintain working knowledge of office systems, room reservations, and basic office technology Collaborate with cross-functional partners (Facilities, Security, AV, Catering) to ensure seamless workplace operations Utilize Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams) for communication, scheduling, coordination, and documentation Support the planning and execution of executive meetings, client visits, and internal office events (including but not limited to Catering and Audio Visual logistics) Adhere to all security, health, and safety protocols Perform additional duties as assigned to support workplace experience excellence

Qualifications: Minimum of 3+ years of experience in administrative support, office management, or workplace services within a corporate environment Demonstrated experience managing expense reports and providing business-line administrative support Exceptional written and verbal communication skills with a high level of professionalism Proficiency with Microsoft Office Suite (Outlook, Teams, Excel, Word) and calendar management tools Strong organizational skills with attention to detail and the ability to manage competing priorities Experience coordinating catering, vendors, and meeting logistics Professional presence with strong attention to presentation standards Discreet, trustworthy, and committed to maintaining confidentiality Flexible and adaptable in a fast-paced, executive-facing environment

Preferred Qualifications: Background in event planning, conference services, or client-service focused environments Familiarity with Concur or similar expense and travel management systems Experience supporting financial services or other client-driven corporate environments

Core Competencies: High-touch service mindset and professionalism Administrative excellence with strong follow-through Attention to detail and operational consistency Ability to work independently while collaborating across teams Sound judgment, discretion, and adaptability in a dynamic workplace