Vendor Behind Counter (VBC) Agent

Posted 9 days ago

huntleigh usaAkron (OH)

Reservation and Transportation Ticket Agents and Travel Clerks Other Support Activities for Air Transportation

SENIORITY

Junior

SALARY

$15.00 per hour

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About the role

Vendor Behind Counter (VBC) Agent Huntleigh USA is currently seeking dependable and professional individuals to join our team at Cleveland Hopkins International Airport as Vendor Behind Counter (VBC) Agents. This is an excellent opportunity to work in a fast-paced airport environment supporting United Airlines operations and providing outstanding customer service. Salary Range $15.00 - $15.00 Hourly

Location: Cleveland Hopkins International Airport Cleveland, Ohio

Pay Rate: $15.00 per Hour

Available Shifts:4:00 a.m. 12:00 p.m.11:00 a.m. 7:00 p.m. Split Shift: 11:00 a.m. 3:00 p.m. Vendor Behind Counter (VBC)3:00 p.m. 7:00 p.m. Wheelchair Agent

Position Overview: The Vendor Behind Counter (VBC) Agent supports the United Airlines ticket counter by tagging passenger bags, placing luggage onto the conveyor belt, and asking required safety and security questions to ensure compliance with airline and Transportation Security Administration (TSA) standards. This role requires strong attention to detail, professionalism, and the ability to work efficiently in a high-volume airport environment.

Key Duties & Responsibilities:

Tag and process passenger luggage accurately
Lift and place bags onto the conveyor belt at the United Airlines ticket counter
Ask required safety and security questions to maintain in-flight safety standards
Provide clear and professional communication with passengers and airline staff
Maintain a clean and professional appearance at all times
For split-shift employees, transition to wheelchair agent duties from 3:00 p.m. to 7:00 p.m. as scheduled

Required Qualifications:

Ability to lift 50 pounds or more repeatedly
Strong communication skills and professional demeanor
Reliable, punctual, and able to work scheduled shifts consistently
Good hygiene and professional appearance are mandatory
Dependable and committed to job responsibilities
Ability to work in a fast-paced, customer-facing environment

Ideal Candidate:

Arrives on time and ready to work
Communicates clearly and professionally
Follows procedures and safety protocols
Takes pride in representing Huntleigh USAIs dependable, detail-oriented, and comfortable with physical work

Why Join Huntleigh USA?Huntleigh USA is a leading provider of aviation support services across airports throughout the United States. We value professionalism, reliability, and dedication to excellent customer service. Apply Today! If you are dependable, hardworking, and ready to begin a rewarding career in airport operations, apply now to join Huntleigh USA at Cleveland Hopkins International Airport. Huntleigh USA is an Equal Opportunity Employer.

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