Greeter - 1799/The Harpeth Hotel

Essential Responsibilities: Greet guests, escort them to their table, pull chair out for the guest, and present menus. Make sure entry doors are clean, free of debris and are inviting, and welcoming. Make sure all menus are wiped down, free of spots or stains, and complete with any special food and beverage items. Inform servers of their location and assigned station. Plan out the seating chart and organize the reservations for the evening. Check with the phone reservationists or answering machine messages to assure you have all reservations. Check with manager to assure private parties are properly staffed and organized for the evening. Check with kitchen to verify menu items are readily available. Keep in constant contact with the servers, manager, and the kitchen to ensure timing and food preparation is synchronized with guest flow. Greet guest as they are leaving the restaurant to ensure guest had a pleasant dining experience. Check to see that everything was wonderful. Not only is the host or hostess the first impression the guest gets when they come to an establishment, they are also the last. Check with every guest to note any problem to quickly get a manager. Required Knowledge, Skills, and Abilities You are the first point of contact for guests. You'll greet them, make them feel welcome, answer questions. Making sure guests feel comfortable, valued, and attended to is the core of the role. Handling special requests (e.g., seating for kids, accessibility), dealing with waiting lists, helping resolve issues. Positive Attitude & Empathy Knowledge of Restaurant Flow & Basic Systems Physical Demands Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests.

Benefits Package: Competitive Salary Daily Pay! Team Member Hotel Discount Program Uniforms Provided for most positions

Benefits: Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO 401k with employer match Food and Beverage Discounts Tuition Reimbursement Why The 1799 Kitchen and Bar Room: Our chefs honor the seasons with locally inspired menus, while the bar showcases more than 250 whiskeys and handcrafted cocktails that reflect the same thoughtful artistry. Warm, elegant, and alive with conversation, 1799 is where genuine hospitality meets modern Southern style. Working here means moving fast, thinking creatively, and taking pride in every detailfrom the first greeting to the final garnish. It's a team of passionate professionals who bring energy, heart, and craft to everything they do. We believe the best hospitality starts with people who care about their craft and about one another. If you take pride in the details, enjoy being part of a team, and love making someone feel at home, we'd love to welcome you to 1799.