Remote Podcaster Support Specialist

Posted yesterday

liberated syndicationNew York (NY)

Computer User Support Specialists Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers

SENIORITY

Senior

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About the role

Libsyn is seeking a Podcaster Support I to join our remote-first team in the United States. You will provide frontline support across our podcast hosting and monetization platforms, guiding creators to maximize their reach and revenue while translating technical details into clear, actionable advice. Collaborate with a driven team, maintain SLAs, CSAT targets, and contribute to knowledge base improvements. If you enjoy solving problems for podcasters and shaping a best-in-class support

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.