Tier 2 IT Support Specialist — Remote & Onsite
addison groupBrooklyn (NY)
Tier 2 IT Support Specialist — Remote & Onsite
Posted yesterday
addison groupBrooklyn (NY)
SENIORITY
Mid
About the role
Addison Group is seeking a Tier 2 Support Technician to join its managed services team in Oklahoma City. The role focuses on helping customers, solving technical issues, and delivering superior support remotely with occasional onsite visits.
Ideal candidates have at least 3 years in IT support, MSP experience is preferred, and must hold an A+ Certification. You’ll work in a fast-paced environment with strong emphasis on customer service and teamwork.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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