EPIC Willow Analyst
optumDenver (CO)
About the role
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. This role would be support the Epic Willow Ambulatory and Willow Inpatient modules for Pro Health Care. As the analyst, supporting Epic Willow Ambulatory and Willow Inpatient you will help to design, develop and maintain the pharmacy related pieces of Epic. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
Epic application design, development, maintenance activities of applications under direct purview Collaborate with end users to design Epic Inpatient Willow workflows by suggesting corrective adjustments or enhancements Serve as a mentor, resource, and advisor for team members Lead all phases (e.g. design, build and testing) of small to medium size application projects including Epic software upgrades, adoption of new Epic functionality and/or significant enhancements to integrated workflows Epic Certification in Willow Ambulatory, Willow Inventory, and Willow Inpatient Willow Inventory work: Updating/maintaining Inventory locations based on ticket requests Building PRD Records as necessary Willow: Ability to build ERX records Ability to support Sure Scripts and ADS cabinets Ability to modify/build order sets Knowledge on Epic/Willow Security Ability to troubleshoot various pharmacy issues - including problems in dispensing Monthly FDB Med loads (Potential back up)Quarterly cost and HCPCs updates (Potential Back up)Knowledge of Billing Error Queues Medication Charging expertise You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Epic Willow Ambulatory Certification (Accreditation is acceptable)Epic Willow Inventory Certification (Accreditation is acceptable)Epic Willow Inpatient Certification (Accreditation is acceptable)3+ years of experience collaborating with end users to design Epic Inpatient Willow workflows by suggesting corrective adjustments or enhancements Experience leading all phases (e.g. design, build and testing) of small to medium size application projects including Epic software upgrades, adoption of new Epic functionality and/or significant enhancements to integrated workflows
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