Remote Benefits Concierge Pro
alightSpringfield (IL)
About the role
Alight Solutions is seeking a Benefit Pro to deliver high-touch, concierge-style benefits guidance across health and retirement programs. You will serve as the member's single point of contact, owning the journey from inquiry to resolution with vendor coordination and proactive outreach.
The role emphasizes benefits administration expertise, strong communication, and a client-focused approach within a remote-friendly team environment.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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