Customer Service Representative - Senior
randstadEl Paso (TX)
About the role
Retirement Services Operational Support Team (Tier 2 CS&S) Are you passionate about helping individuals accomplish their financial and retirement goals? Do you excel at solving complex problems, educating others, and turning challenging inquiries into seamless, loyalty-building experiences? Join our Retirement Services Operational Support Team (Tier 2 CS&S) as a subject matter expert in retail and small business retirement solutions. In this role, you will provide specialized guidance on complex product lines.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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