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Technical Writer

Posted 2 days ago

energy innovation policy technologyChicago (IL)

SENIORITY

Senior

SALARY

$57,000 - $85,000 per year

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About the role

Behind every great general team is a junior Technical Writer who sweats the details, and ServiceNow is looking for exactly that in Chicago, IL. The center of gravity here is ownership — $57,000 - $85,000 and a full-time schedule orbit it, and 1 years gets you in the door.
Key Responsibilities:
  • Question the brief when the brief doesn't match reality
  • Communicate progress, blockers, and results to stakeholders and leadership
  • Find the gloriously-unglamorous workaround when the official path is blocked
  • Notice when a general metric is lying and dig inDocument the why, not just the what, behind every Professionalism decision
  • Carry general knowledge that doesn't live in any wiki yet
  • Keep a steady hand on ServiceNow accounts when volume spikes
  • What You'll Bring
  • Comfort with full-time arrangements and the rhythms of a performance-driven workplace
  • The diplomacy to align stakeholders who don't agree yet
  • Goal-oriented problem-solving that doesn't wait for permission
  • Reliable, accountable, and committed to following through
  • Comfort with the full-time cadence of a Chicago-based operation
  • Resilience measured across 1 years of general cycles
ServiceNow exists for one stubborn reason: the general tools everyone settled for were never good enough, so we rebuilt them from Chicago, IL. We keep the full-time workload sustainable so your best Negotiation work isn't your last gasp. Joining ServiceNow means $57,000 - $85,000, strong benefits, and a culture where senior engineers actively mentor newer talent. Confirmed live today, applications for this general role land in real time.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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