Corporate Service Manager Jessup, MD
talon recruitingJessup (MD)
Corporate Service Manager Jessup, MD
Posted 6 days ago
talon recruitingJessup (MD)
First-Line Supervisors of Mechanics, Installers, and RepairersCommercial and Industrial Machinery and Equipment Repair and Maintenance
SENIORITY
Manager
About the role
Corporate Service Manager Talon Recruiting has partnered with a leading forklift and material handling equipment dealership. We are in search of a Corporate Service Manager in Jessup, MD. The Service Manager will oversee the service department operations. Daily duties include, but are not limited to: Establish, implementation and adherence to company-wide best practices for service department. Implement and maintain a culture of customer intimacy and satisfaction; develop measures to promote and measure adherence to guidelines amongst staff. Develop and maintain all Service Organization metrics (estimates, budgets, work-orders, utilization rates, cost analysis, billable hours, technician hours, shop work status and backlog), and provide all documentation needed to report KPI's as requested from Director of Service. Initiate procedures and leadership practices to create a business environment for participative management. Supervise training and development of the service organization team. Monitor employee performance, complete evaluations as required and make appropriate recommendations for changes as required. Travel to customer site and locations within area of responsibility as required
Compensation and Benefits:
- Salary + Bonus 401(k)
- Medical, dental and life insurance.
- Paid time off including vacation, sick days and holidays.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.