Incident Command Leader for Digital Gaming

Posted yesterday

ms digital entertainment holdingsUncasville (CT)

First-Line Supervisors of Gambling Services Workers Casinos (except Casino Hotels)

SENIORITY

Mid

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About the role

Mohegan Digital seeks a Support Manager to create and run the incident management function for its Digital Gaming division. You will establish workflows, classify incidents by severity, and lead cross-functional war rooms to ensure rapid, coordinated resolution. You will own incident response, drive SLAs, coordinate with product/tech, and deliver post-incident reviews to prevent recurrence and improve stability.

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