North America User Services Ops Manager, Emerging Product

Posted 9 days ago

tiktok usds joint ventureSan Jose (CA)

Computer User Support SpecialistsSoftware Publishers

SENIORITY

Mid

About the role

TikTok USDS Joint Venture LLC is seeking a User Services Operation Manager to lead North America service strategies, build end-to-end service processes, and drive pre-sale/in-sale/after-sale capabilities across online and offline channels. You will shape consumer experience through service IT ops, parts management, and supplier networks. The role emphasizes building complete service lifecycles, from self-service to on-site support, with a focus on consistent service standards and rapid, scalable #J-18808-Ljbffr

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